Our client works in the marketing services sector. They currently have a vacancy for an experienced Administrator to join their team. This role is offered as a 6 month fixed term contract initially – but there is potential for this to be extended.
You will provide a high level of administrative support across the full product portfolio.
Supporting the client and sales teams and provide an important link for them
Process all sales-related paperwork relating to client set-up
Maintaining good customer relations - ability to develop lasting professional relationships with stakeholders
Compile MI reports
Maintain, update and retrieve accurate client records
Knowledge of operations & fulfilment processes, to maximise efficiencies and their application
Review and update processes
Control all the applications specific to the position
Investigate queries and liaise with all stakeholders to supply all relevant information to achieve a satisfactory resolution
Support Customer Care, Sales and Client Management teams in dealing with enquiries and queries relating to client programmes.
Update, maintain and retrieve information held on computer systems
Attention to detail
Good problem-solving skills
Good knowledge of Business Processes
Good verbal and written communication skills
Computer Literacy skills, particularly Microsoft Office (Word and Excel essential)
Understanding numeric data
Ability to work well under pressure
Flexible attitude and supportive of team colleagues
Listening and interpretation skills
Confident, thorough and collaborative
Positive, ‘Can do’ attitude
Good sense of humour
Due to the large number of responses we receive it is not always possible to respond to every application. We will only contact those candidates short-listed for this role. If you have not heard from us within 7 days please assume you have been unsuccessful on this occasion. If you wish to apply for further roles please do so. We will retain your details on file and contact you should a suitable vacancy become available.