Our client has a permanent vacancy for a Customer Care Advisor. Ideally you will have previous experience of working in a busy Customer Care environment - there is a high volume of calls and emails - and used to dealing with enquiries on stock availability, stock returns, pricing and invoice queries and order deliveries. However, if you don’t have this experience but can demonstrate these key skills we would like to hear from you.
You will enjoy working with people, be confident talking to customers on the telephone and enjoy problem solving. You’ll also have a flexible and helpful attitude and a true desire to resolve problems.
You must be PC literate and familiar with Microsoft Office and have good written and spoken English communication skills. Training will be provided for the in-house database.
Due to the large number of responses we receive it is not always possible to respond to every application. We will only contact those candidates short-listed for this role. If you have not heard from us within 7 days please assume you have been unsuccessful on this occasion. If you wish to apply for further roles please do so. We will retain your details on file and contact you should a suitable vacancy become available.