Customer Service Specialist

Full Time, Permanent Milton Keynes £18485 per annum Ref No: IPRS5541

Our client has vacancies for customer service specialists. This role suits people who have a real passion for helping people and making a difference. They want to recruit people who can give first class customer experience. As the role is telephone based, you will be handling enquiries and providing advice in a professional and friendly manner. This is not your typical call centre environment. Working as part of a friendly and cohesive team, the role is unscripted, where it is quality based, not quantity. You'll enjoy a 35 hour contract, with shift patterns. The hours of work are between 8am till 9pm, Monday to Friday and between 9am and 5pm on Saturday, total 35 per week, 7 hours per shift, on a rotational basis. Handling a range of inbound calls, you’ll play a pivotal role when it comes to providing real time information, you’ll do more than just communicate; you’ll advise, dipping into your empathy, and ability to help customers get the right outcome for them. If you’ve got a customer service background, if you’re a confident communicator and looking to take on a new challenge in an established business, there’s really no better place for you. If you are currently working in retail and looking to change to an office environment, then this is the perfect opportunity. As a large business, this role is the first step into further opportunities for progression. Due to the large number of responses we receive it is not always possible to respond to every application. We will only contact those candidates short-listed for this role. If you have not heard from us within 7 days please assume you have been unsuccessful on this occasion. If you wish to apply for further roles please do so. We will retain your details on file and contact you should a suitable vacancy become available.

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