Our client has a permanent full time vacancy for a Meetings & Events Planner to liaise between internal and external clients to ensure all requests are met. You will anticipate client needs to ensure they offer an exceptional service to their customers.The role includes meals on duty and uniform provided. The role ·To ensure that tasks are carried out in accordance with departmental procedures and work instructions ·To support the office manager / head of conference sales and marketing in the day-to-day operation of the department ·To take and respond to external enquires ·To track all enquiries and provisional bookings on a daily/weekly basis to ensure no booking is turned away or space held unnecessarily ·To liaise with sales & marketing to create and develop sales opportunities ·To book all necessary requirements in the Kinetics system to include client contact details, meeting rooms, bedrooms, catering and quotations ·To produce all relevant administration for external events and programmes as and when appropriate ·To provide the reception and accounts departments with all accounting details and ensure final quote is accurate in order that invoices may be processed quickly and efficiently ·To liaise with the client contacts regarding final details and to maintain good communication links up until the event and while event is taking place ·To provide a professional service to all clients and personnel you come into contact with ·To ensure that department office hours are adequately covered and support the meetings and events / space allocation teams when required ·To maintain and, where necessary, make suggestions to improve standards ·To carry out any reasonable task as requested by a member of the management team ·To manage all requests and enquiries in the M & E Sales inbox and ensure they are replied to in a timely manner ·To support reservations department when necessary Due to the large number of responses we receive it is not always possible to respond to every application. We will only contact those candidates short-listed for this role. If you have not heard from us within 7 days please assume you have been unsuccessful on this occasion. If you wish to apply for further roles please do so. We will retain your details on file and contact you should a suitable vacancy become available.
You can register your CV without any obligation.
If you wish to speak to a consultant please call us on:
01908 726 030/
01908 726 062