Our client has a permanent full time vacancy for a Meetings & Events Planner to manage all food,
beverage, accommodation and event enquiries from both internal and external clients. To also ensure
a professional and exceptional service is delivered to external clients from enquiry to post event follow
up, via direct communication with the client and effective distribution of information to the operation.
You will anticipate client needs to ensure they offer an exceptional service to their customers.The
role is working 37.5 hours per week, 5 days out of 7 and includes, meals on duty and uniform provided.
·To support the head of conferencing, sales and marketing in the day-to-day operation of the department
·To track all enquiries and provisional bookings on a daily/weekly basis to ensure no bookings are turned away and space is not held unnecessarily
·To book all necessary requirements in Kinetics system to include client contact details, meeting rooms, bedrooms, catering and quotations
·To produce all relevant administration for external events and university programmes as and when appropriate
·To provide the accounts departments with all accounting details and ensure final quote is accurate in order that invoices may be processed quickly and efficiently.
·To liaise with the client contacts regarding course final details and to maintain good communication links up until the event and while event is taking place
·To provide a professional service to all clients and university personnel you come into contact with
·To ensure that department office hours are adequately covered and support the meetings and events/ space allocation team when required
·To manage all food, beverage and accommodation requests
·To maintain and, where necessary, make suggestions to improve standards
Due to the large number of responses we receive it is not always possible to respond to every application. We will only contact those candidates short-listed for this role. If you have not heard from us within 7 days please assume you have been unsuccessful on this occasion. If you wish to apply for further roles please do so. We will retain your details on file and contact you should a suitable vacancy become available.