Remote Configuration Technician

Full Time, Temporary Milton Keynes Negotiable Ref No: IPRS5545

Our client has a full time vacancy for a Remote Configuration Technician. This is a temporary contracted expected to last till February 2020. You will remotely configure and manage system upgrades to customer hardware over an AM Shift (03:45am – 12:45pm). In addition to the agreed hourly rate of pay this role carries a shift enhancement of £35 per day. You will need to be an experienced IT or EPoS Technician with knowledge of bespoke IT deployments and remote deployments. The Role: ▪ Connect to and manage system upgrades remotely to a number of PC’s and servers within a pre-defined timeline starting at 03:45am. ▪ Perform troubleshooting and diagnostics where required. ▪ Regular and accurate reporting to customers, maintaining records of both progress and issues alike. ▪ Behave as a contact point for onsite engineers, relaying information and providing guidance where required. ▪ Liaise with internal Project team and customer, relaying technical issues ▪ Manage personal tasks in line with schedule of works Requirements: ▪ Experience in the IT (or EPoS) sector with exposure to a multitude of networking, hardware and software deployments. ▪ Qualified to A-level IT, level 4 NVQ (IT) or similar equivalent. ▪ Experience in remote management and software deployment is paramount. ▪ Excellent verbal and written English communication skills, able to communicate concisely and clearly at all levels with both internal and external customers. ▪ Good understanding and/or working knowledge of Typical Windows Operating systems. ▪ Knowledge of Microsoft SCCM or similar is highly desired but not critical. ▪ General understanding / experience of scripting / programming is highly desirable but not critical. ▪ Ability to work to a high level of concentration while performing repetitive or basic configurations tasks. ▪ Excellent attention to detail. ▪ Personal time management is critical. ▪ High Microsoft Office literacy knowledge The hours of work are Monday – Thursday 03:45(AM) – 12:45(PM), inclusive of a one-hour daily break. A degree of flexibility will be required, depending on workload. Due to the large number of responses we receive it is not always possible to respond to every application. We will only contact those candidates short-listed for this role. If you have not heard from us within 7 days please assume you have been unsuccessful on this occasion. If you wish to apply for further roles please do so. We will retain your details on file and contact you should a suitable vacancy become available.

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