IT Helpdesk Analyst

Full time , Permanent , Milton Keynes Negotiable Ref No: IPRS6558
Our client has a permanent vacancy for an IT Helpdesk Analyst to join their fast paced IT department supporting a wide variety of technology and systems. The role's aim is to ensure smooth running of business systems by supporting day to day issues raised through the help desk. There will also be lots of projects and upgrades to get involved in. You will never be bored! Who you are and what you will be doing? You’ll have a keen interest in IT, be a good team player and have experience of using Windows 10, Word and Excel. Knowledge or experience of any of the following would be desirable: Databases, HTML, CSS, Powershell, ODBC Reporting, ERP or warehouse systems, Active Directory, Exchange, Server 2016 or above, Virtualisation, Basic understanding of networking. Your main duties will be to provide 1st line support for IT infrastructure and systems, responding to help desk tickets, testing of development and upgrades, report creation and maintenance, carry out routine tasks as assigned. This is a service role, and you’ll have excellent communication skills, with good written and spoken English. Due to the large number of responses we receive it is not always possible to respond to every application. We will only contact those candidates short-listed for this role. If you have not heard from us within 7 days please assume you have been unsuccessful on this occasion. If you wish to apply for further roles please do so. We will retain your details on file and contact you should a suitable vacancy become available.
apply job